Solutions · Restaurants
AI phone assistant for restaurants that takes bookings during service.
At 8:30 pm the dining room is full and the phone is ringing. The AI assistant takes bookings, answers questions on hours and menu, and leaves your staff free to serve tables.
The problem
Restaurant calls arrive exactly when nobody can pick up: during service, with staff moving between the kitchen and the floor. An unanswered phone is a table left empty, and a waiter on the phone is a waiter not serving.
Almost all those calls are the same: a table for four on Saturday night, whether there's a gluten-free option, how late you can arrive. An AI phone assistant handles them with your table availability and venue information, and only passes on what needs a decision: large groups, events, complaints.
Typical calls
What callers
ask for.
Booking a table
Day, time, number of guests, maybe a high chair or a table outside.
Changing or cancelling
Two more guests, half an hour later, or the evening is off: better to know before the table stays empty.
Menu and allergens
Vegetarian and gluten-free options, today's specials: questions your staff hear every night.
Hours, closing days, parking
Whether the kitchen is open after 10 pm, the weekly closing day, where to park.
Groups, events and takeaway
Birthdays, company dinners, collection orders: requests to capture properly and pass to the venue.
What the assistant does
Answers, books,
hands over the call.
Table bookings
Records day, time, covers and special requests in the bookings calendar, within the time slots and limits you set, and confirms on WhatsApp.
Cancellations and changes
Updates or cancels the booking when the guest calls back: the table becomes available again and staff see it immediately.
Menu and allergen questions
Answers with the information you wrote. On allergens it says what you specified and, for specific needs, asks the guest to tell the staff.
Groups and events to the owner
Above a certain party size, or for a private event, it collects the details and transfers the call or creates a callback request.
After hours
It takes bookings in the morning, while the venue is closed, and on your day off.
Example call
A call
like many others.
Friday, 8:45 pm. Full house. (Example call, translated.)
- yourang.ai
Good evening, you've reached the restaurant. I'm the restaurant's AI assistant: how can I help?
- Caller
I'd like to book for tomorrow night, there are six of us.
- yourang.ai
For tomorrow night I have a table for six at 8 pm or at 9:30. Which would you prefer?
- Caller
8 pm. One of us is coeliac, do you have anything?
- yourang.ai
The menu has several gluten-free dishes and I'll note it on the booking so the team knows in advance. What name should I book under? I'll send a WhatsApp confirmation.
Example conversation: names, times and details are illustrative.
Table booked with a dietary note, WhatsApp confirmation sent, no interruption to service.
Listen to a demo
Demo recording of the assistant, in Italian.
Integrations
The tools
to connect.
Food portal
Bookings taken on the phone go straight into the portal's floor plan, together with those from your website.
Discover the Food portalGoogle Calendar
A bookings calendar shared with the floor team, updated after every call.
Explore the integration Google CalendarGoogle Sheets
A sheet of group, event and takeaway requests to call back.
Explore the integration Google Sheetsn8n
Custom automations, such as alerting the owner when an event request comes in.
Explore the integration n8nFood portal
Restaurant management software.
With voice already connected.
The yourang.ai Food portal manages your dining room and bookings. The phone assistant books into it while talking to the guest, and in the same place you also find the bookings from your website.
Dining room and tables
Bookings by time slot and covers, with table combinations in the dining room.
Online bookings
A widget for your website and links for events with a fixed date and time slot.
Public menu
Import it from a PDF, photo or link and choose the design template.
Reviews
Read and reply to Google reviews, keep an eye on TripAdvisor and TheFork.
Loyalty and gift cards
Points, coupons and gift vouchers for returning guests.
Venue data
Ask your numbers how the restaurant is doing, in plain language.
From €29 a month, €19 with an active voice plan. Excl. VAT.
Discover the Food portalSetup
You decide
what it does and doesn't do.
- Time slots, available covers and the maximum party size bookable by phone.
- The menu and allergen information the assistant may give, in your own words.
- The party size above which a booking becomes a group handled by a person.
- Who to call back for events and complaints, and when.
How the yourang.ai AI phone assistant works, step by step.
Discover the AI phone assistantFrequently asked questions
Read more
Guides and comparisons
to help you choose.
The report on 970 SMBs and 12 months of AI calls
The figures presented at AI Week 2026: what we know about the calls handled, and what we don't.
Read the article: The report on 970 SMBs and 12 months of AI callsAI phone assistant vs voicemail
Messages, bookings, hours and costs compared, with the cases where voicemail is still enough.
Read the article: AI phone assistant vs voicemailHow much does an AI phone assistant cost?
Pricing factors, market pricing models and a comparison with a receptionist and with missed calls.
Read the article: How much does an AI phone assistant cost?Other industries
Hear it answer like your restaurant.
In a demo we set it up with the time slots, covers and menu of a restaurant, and you try it with a real call.